Report

Noticed suspicious activity?
Report immediately.

Our protection team is available 24/7. Report immediately and we'll take urgent action to protect your account.

Report now Fill the report form

Immediate Emergency Actions

Freeze your card now

Open app → Cards → Freeze. This prevents any additional transactions.

Change your password

Settings → Security → Change password. Choose a strong, unique password.

Contact us immediately

Report via app or email immediately (available 24/7).

Don't share any codes

We never ask for OTP or passwords. Anyone who does = scammer.

Common Fraud Types

Phishing

Email or message that looks like SDB asking for your data. Check the link — we only send from @sdbwallet.com.

Strange link Asks sensitive data Suspicious urgency

Vishing (Phone Scam)

Someone calls claiming to be from SDB asking for OTP or password. We never call to request this data.

Asks for OTP Rushes you Threatens account closure

Card Data Theft

Unauthorized use of your card data. Dynamic CVV protects you — but report to us immediately.

Transactions you didn't make Unknown amounts Strange websites

Identity Theft

Someone uses your identity to open accounts or request services. Always monitor your notifications.

Accounts you didn't open Changes you didn't request Strange notifications

Report Form

How we protect you

24/7 automated monitoring of every transaction Instant alert when suspicious activity is detected Auto-freeze of suspicious transactions Specialist review of every report Refunds pursued where applicable Cooperation with relevant authorities when needed

Immediate Protection

Our team is available around the clock. Don't hesitate to report.

[email protected] Contact us

Noticed suspicious activity?Report immediately.